We’re sorry to see you go! We’re making cancelling and freezing of your membership as easy as possible. To get started, fill out the required fields below and click the submit button when completed. All fields are required when requesting to cancel or freeze your membership, otherwise your request may be invalid and may not be processed.
If you want to keep your current pricing and avoid signing back up and paying full price, we give you the option to freeze your membership. With the freeze option, you will be charged $5 per month instead of your normal rate. This $5 is refunded back to your account when you return. You will be able to use it towards lotions, upgrades, etc. Remember to choose “freeze” in the form section below to freeze your membership.
You will be contacted by one of our membership service staff to confirm your cancellation or freeze. Thank you for choosing Planet Sun. Hope to see you again soon.
There is a 10 day notice required for all cancellations or freezes.